17hats

Connect 17hats Incoming and Outgoing Email with Office365

Connecting Incoming and Outgoing Email with Office365

Sent email can be displayed as coming from your Company Name instead of your personal name

Use Business Name for Email Name

Use Hattie, 17hats AI assistant, to help write and improve your emails inside 17hats.

How to write emails with 17hats AI Assistant, Hattie Hats

Adjusting your public Dropbox Link to use in Emails, Signatures and Contracts.

Adding Images From Dropbox

Travis

Jennifer Ann

Amanda Rae

Find everything you need to know about messaging your customers, connecting your incoming and outgoing email accounts, and more here!  

Email

Learn what email messages are brought into your account, how often they come in, and where they are located in 17hats!

How does email correspondence work in 17hats?

Learn more about the automated confirmation emails that send after a document is completed.

Automatic Confirmation Emails that send from 17hats

Learn how to move emails from one project to another using Related Contacts!

Email Sorting

Track when your clients first read an email sent from 17hats

Email Read Receipts

A comprehensive list of all email labels in 17hats, and what each mean

Email Labels

The different settings/steps to take for incoming and outgoing mail to sync from multiple email addresses

Syncing Multiple Email Addresses into 17hats

The Basics

Settings for connecting to your CrazyDomains email account

How do I connect my CrazyDomains Email?

Specific settings to use and troubleshooting steps when connecting your Google Gmail email account within 17hats.

How do I connect my Google Gmail/GSuite Email?

Settings for connecting your Yahoo Email Account to 17hats

How do I connect my Yahoo Email Account to 17hats?

How do I connect my iCloud Email?

How do I connect my Yandex email account?

How do I connect my BlueHost email to 17hats?

How do I connect my Zoho Email Accounts to 17hats?

Settings for connecting your Sky Email Account to 17hats

How do I connect my Sky Email Account to 17hats?

How do I connect my SiteGround Email Account to 17hats?

Find the settings needed to connect your HostGator Email within 17hats

How do I connect my HostGator Email?

A workaround for email providers that do not support IMAP

How To Sync Incoming Mail From POP And Exchange Accounts

What settings should I use to connect my SMTP server to 17hats?

SMTP Email Server Settings

Does 17hats support SMTP servers with self signing certificates?

SMTP servers: self signing certificates

Teresa Webb

Incoming Email

What are the benefits of using my own outgoing server (SMTP)?

Using the 17hats Mail Server as your Outgoing Server

Check if your email connection is active, and whether you're getting flagged as spam

How to test your Outgoing Emails in 17hats

Aaron Burns-Forsythe

Outgoing Email

Stay out of the SPAM folder with our tips to improve email deliverability

Recommended Steps for Successful Email Delivery in 17hats

What can I do if my emails are not "sending as" the email address I am expecting?

Emails are not sending as the right address

How to ensure emails do not end up in spam

Tabor

Email Deliverability & Spam

Automatically sort or forward your 17hats system notification emails

How do I filter for 17hats system notification emails in Microsoft 365?

Find the answers to some of the most common questions about Email Communication in 17hats

Email Communication FAQs

Find out what types of emails are within 17hats

What are the Different Email Types in 17hats?

Learn how to move email messages between projects.

Moving Email Messages

Learn how you can customize the look of your emails, contracts, and email signatures using the existing formatting options within 17hats.

17hats Customization Options for Emails, Contracts, and Email Signatures

Learn how to change the font size, color, and other formatting options using HTML coding!

HTML Customization for Emails & Contracts

See how you can customize an image to link it to a website URL!

Creating Linked Images within 17hats

This article will explain how to add your current emails into 17hats so you can further automate your communication!

Adding an existing email template into 17hats

You can schedule emails to go out at a specific date and time!

Schedule an email to go out at a specific date and time.

cancel/delete scheduled emails from sending

Cancel a scheduled email from sending

You can create an email in a project and save it as a draft to send at a later time.

How to save a draft email

Delete a draft email you no longer want to use

Delete a draft email

How do I add links to an email?

Can I send a mass email, or newsletter in 17hats?

Can I send one email to multiple clients/leads?

How do I filter for 17hats system notification emails in Google Gmail/Workspace?

Can I use <font> HTML tags in contracts and emails?

<font> HTML Tags

Jack Donahue

FAQs

What to look for when emails don't appear to be coming into 17hats from your email provider's inbox

Incoming Email Not Syncing

Trouble Shooting

Find answers and get help from Intercom Support and Community Experts

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