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How to void a document
How to void a document
Travis avatar
Written by Travis
Updated over a week ago

Voiding documents is now easier than ever!  Simply navigate to the document in question and press 'edit > void document':

After a document has been Voided, it will still be accessible to your client via the original link and their Client Portal; however you will both now see the VOID stamp. Also, if the Document was not completed, your contact will no longer be able to do so.

Important Notes:

  • Voided documents cannot be un-Voided

  • An Invoice which has been Voided may no longer be paid

    • Voiding an Invoice with payments on it does not delete or void those payments - they will still be counted towards their Income Category for Bookkeeping purposes

    • Payments cannot be removed from the Invoice after Voiding

  • A Contract which has been Voided may no longer be signed

  • A Questionnaire which has been Voided may no longer be answered/submitted

  • A Quote which has been Voided may no longer be accepted

  • You may Void an uncompleted, completed (paid/signed/accepted), or partially completed Document

  • Voiding a Quote which is part of a combined document (Quote + Contract + Invoice) will also void the Contract and Invoice attached to it

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