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Onboarding | Step 3) Moving your Templates to 17hats
Onboarding | Step 3) Moving your Templates to 17hats

When it comes to moving your template over from another CRM, 17hats has you covered! Follow the steps below for an easy transition.

Tabor avatar
Written by Tabor
Updated this week

Each platform handles templates differently. Below, we've outlined some of the most common ones. If your platform isn't listed, check its help center for guidance on exporting templates.

Note: The instructions below are accurate as of February 2025. While template export processes don't change frequently, check your platform's latest documentation for any updates.


Moving Templates From Dubsado to 17hats

Dubsado does not offer a direct template export feature, so you’ll need to manually copy your templates over to 17hats. Here’s the step-by-step process:

Step 1 - Transfer Email Templates from Dubsado to 17hats

Step 1.1 - Export Your Dubsado Email Template(s)

1. Log in to your Dubsado account.

2. Navigate to Templates > Canned Emails in the left menu.

3. Click on the email template(s) you want to transfer.

4. Select all the text in the email body and copy it (Ctrl+C or Cmd+C).

Step 1.2 - Import Your Dubsado Email Template(s)

1. Log in to your 17hats account.

2. Go to Documents & Emails > New Template > Email.

3. Paste your copied email content into the email body (Ctrl+V or Cmd+V).

4. If you use placeholders like {Client First Name} in Dubsado, update them to 17hats Tokens by clicking the Insert Tokens button (e.g., [Contact] First name).

5. Save your new template.

Step 1.3 - Save & Test

1. Review your email formatting to ensure everything looks good.

2. Save Template.

3. To test, go to your test Project and click Create New > Email and choose the template in the Templates drop down menu.

4. Click Send and check your email to make sure it looks how you want it!

That’s it! Once saved, your email template is ready to be used in Workflows and client communication within 17hats. 🚀

Step 2 - Transfer Contract Templates from Dubsado to 17hats

Step 2.1: Copy Your Contract from Dubsado

1. Log in to your Dubsado account.

2. Navigate to Templates > Forms and locate your Contract template.

3. Open the contract and copy the full text or download it as a PDF for reference.

Step 2.2: Rebuild the Contract in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Contract.

3. Paste the Contract text from Dubsado into the 17hats Contract editor.

Step 2.3: Format & Adjust

1. Reapply any bold, italics, or underline formatting as needed.

2. Replace Dubsado's merge fields with 17hats Tokens by clicking the Insert Token button in 17hats.

• Example: Replace “[Client First Name]” from Dubsado with [contact] First name in 17hats.

3. Ensure any payment terms, scope of work, and legal clauses are accurate and match your current business needs.

Step 2.4: Signature Fields

1. In 17hats Contracts, the Signature Fields will be added automatically once the Contract is sent.

Step 2.5: Save & Test

1. Save your template

2. Test by going into your test Project and clicking Create New > Contract > then choose the template in the Templates dropdown menu and then save. At this point you can either send the Contract or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

Now your contract templates are successfully transferred and ready to use in 17hats! ✅✍️

Step 3 - Transfer Quote Templates from Dubsado to 17hats

Step 3.1: Copy Your Quote from Dubsado

1. Log in to your Dubsado account.

2. Navigate to Templates > Forms and locate your Quote template.

3. Open the quote and either screenshot or copy the items and pricing details for reference.

Step 3.2: Rebuild the Quote in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Quote.

3. Manually add the items from your Dubsado quote:

  • Standard Items for fixed-price services or products.

  • Choose One Items for package options.

  • Additional Items for optional add-ons.

4. Adjust tax settings and your payment schedule if needed.

Step 3.3: Test & Save

1. Save your template.

2. Test by going into your test Project and clicking Create New > Quote > then choose the template in the Templates dropdown menu and save. At this point you can either send the Quote or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

While the template process requires manual setup, it allows you to take full advantage of 17hats’ automation features, such as automated follow-ups and client approvals! 🚀

Step 4 - Transfer Invoice Templates from Dubsado to 17hats

Step 4.1: Copy Invoice Details from Dubsado

1. Log in to Dubsado.

2. Navigate to Templates > Payment Plans if you have a structured payment schedule.

3. Open an invoice from a past project to reference your typical format.

4. Take note of:

  • Line items and pricing

  • Taxes and discounts

  • Payment terms and due dates

Step 4.2: Recreate the Invoice Template in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Invoice.

3. Manually add your standard line items, descriptions, and pricing.

4. Set up taxes and discounts to match your previous structure.

5. If you used payment schedules in Dubsado, create a corresponding Payment Schedule in the Invoice by checking the Payment Schedule box in the Invoice after you've added at least one line item.

Step 4.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Invoice > then choose the template in the Templates dropdown menu and save. At this point you can either send the Quote or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By setting up your invoices in 17hats, you can automate payments, send reminders, and keep everything streamlined for your business! 💰🚀

Step 5 - Transfer Questionnaire Templates from Dubsado to 17hats

Step 5.1: Copy Your Questionnaire from Dubsado

1. Log in to Dubsado.

2. Navigate to Templates > Forms and select the Questionnaires tab.

3. Open the questionnaire you want to transfer.

4. Copy each question and response type (e.g., short text, long text, dropdown, checkbox, etc.).

Step 5.2: Recreate the Questionnaire in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Questionnaire.

3. Manually add each question and select the appropriate response type.

Short Answer → Short Text

Long Answer → Paragraph Text

Multiple Choice → Checkbox or Choose from a List

File Upload → Request for your client to add a file

4. Arrange questions in the desired order by clicking 'Sort Questions' and dragging and dropping by the dots at the top of the question.

Step 5.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Questionnaire > then choose the template in the Templates dropdown menu and save. At this point you can either send the Questionnaire or you can click Live View and see the client view of the Questionnaire.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By moving your Questionnaires to 17hats, you can streamline your client intake process and keep everything organized in one place! 🎯📋

Moving Templates From HoneyBook to 17hats

HoneyBook does not offer a direct template export feature, so you’ll need to manually copy them over to 17hats. Here’s the step-by-step process:

Step 1 - Transfer Email Templates from HoneyBook to 17hats

Step 1.1: Copy Your Email Templates from HoneyBook

1. Log in to your HoneyBook account.

2. Navigate to Tools > Templates > Email Templates.

3. Open the email template you want to transfer.

4. Manually copy the email subject line and body text.

Step 1.2: Create a New Email Template in 17hats

1. Log in to your 17hats account.

2. Go to Documents & Emails > New Template > Email.

3. Paste your copied email content into the email body (Ctrl+V or Cmd+V).

4. If you use placeholders like {Client First Name} in Honeybook, update them to 17hats Tokens by clicking the Insert Tokens button (e.g., [Contact] First name).

5. Save your new template.

Step 1.3 - Save & Test

1. Review your email formatting to ensure everything looks good.

2. Save Template.

3. To test, go to your test Project and click Create New > Email and choose the template in the Templates drop down menu.

4. Click Send and check your email to make sure it looks how you want it!

That’s it! Once saved, your email template is ready to be used in Workflows and client communication within 17hats. 🚀

Step 2 - Transfer Contract Templates from HoneyBook to 17hats

Step 2.1: Copy Your Contract from HoneyBook

1. Log in to your HoneyBook account.

2. Navigate to Tools > Templates > Contracts.

3. Open the contract template you want to transfer.

4. Manually copy the contract text, including terms, conditions, and any clauses.

Step 2.2: Create a New Contract Template in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Contract.

3. Paste the Contract text from Honeybook into the 17hats Contract editor.

Step 2.3: Format & Adjust

1. Reapply any bold, italics, or underline formatting as needed.

2. Replace Honeybook's merge fields with 17hats Tokens by clicking the Insert Token button in 17hats.

• Example: Replace “[Client First Name]” from HoneyBook with [contact] First name in 17hats.

3. Ensure any payment terms, scope of work, and legal clauses are accurate and match your current business needs.

Step 2.4: Add Signature Fields

1. In 17hats Contracts, the Signature Fields will be added automatically once the Contract is sent.

Step 2.5: Save & Test

1. Save your template

2. Test by going into your test Project and clicking Create New > Contract > then choose the template in the Templates dropdown menu and then save. At this point you can either send the Contract or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

Now your contract templates are successfully transferred and ready to use in 17hats! ✅✍️

Step 3 - Transfer Quote Templates from HoneyBook to 17hats

Step 3.1: Copy Your Quote from HoneyBook

1. Log in to your HoneyBook account.

2. Navigate to Tools > Templates > Proposals & Quotes.

3. Open the quote template you want to transfer.

4. Manually copy the entire content of the quote, including any pricing details, services, and terms.

Step 3.2: Create a New Quote Template in 17hats

1. Log in to your 17hats account.

2. Go to Documents & Emails > Create New > Quote.

3. Manually add the items from your Honeybook quote:

Standard Items for fixed-price services or products.

Choose One Items if you had package options in Dubsado.

Choose Any for optional add-ons.

4. Adjust tax settings and your payment schedule if you are attaching an Invoice.

Step 3.3: Save & Test

1. Click Save Template in 17hats.

2. Preview the quote template to ensure all formatting, pricing, and details appear correctly.

3. You can now attach the quote template to a Workflow or Project in 17hats for seamless business operations.

Your quote template is now ready in 17hats! You’ve successfully transferred it over. 🎉

Step 4 - Transfer Invoice Templates from HoneyBook to 17hats

Step 4.1: Copy Your Invoice Template from HoneyBook

1. Log in to your HoneyBook account.

2. Navigate to Tools > Templates > Invoices.

3. Open the invoice template you wish to transfer.

4. Manually copy the entire content of the invoice, including the line items, payment terms, and any other custom details.

Step 4.2: Create a New Invoice Template in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > Create New > Invoice.

3. Manually add your standard line items, descriptions, and pricing.

4. Set up taxes and discounts to match your previous structure.

5. If you used payment schedules in Honeybook, create a corresponding Payment Schedule in the Invoice by clicking the 'Payment Schedule' box in the Invoice after you've added at least one line item.

Step 4.3: Save & Test

1. Click Save Template in 17hats.

2. You can now attach the invoice template to any projects or workflows in 17hats for easy invoicing.

Your invoice template is now successfully transferred to 17hats and ready to use! 🎉

Step 5 - Transfer Questionnaire Templates from HoneyBook to 17hats

Step 5.1: Copy Your Questionnaire from HoneyBook

1. Log in to HoneyBook.

2. Navigate to Tools > Templates > Questionnaires.

3. Open the questionnaire you want to transfer.

4. Manually copy each question and response type (e.g., short answer, long answer, dropdown, checkbox, etc.).

Step 5.2: Recreate the Questionnaire in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Questionnaire.

3. Manually add each question and select the appropriate response type.

Short Answer → Short Text

Long Answer → Paragraph Text

Multiple Choice → Checkbox or Choose from a List

File Upload → Request for your client to add a file

4. Arrange questions in the desired order by clicking 'Sort Questions' and dragging and dropping by the dots at the top of the question.

Step 5.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Questionnaire > then choose the template in the Templates dropdown menu and save. At this point you can either send the Questionnaire or you can click Live View and see the client view of the Questionnaire.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By moving your Questionnaires to 17hats, you can streamline your client intake process and keep everything organized in one place! 🎯📋

Moving Templates From Sprout Studio to 17hats

Sprout Studio does not offer a direct template export feature, so you’ll need to manually copy them over to 17hats. Here’s the step-by-step process:

Step 1 - Transfer Email Templates from Sprout Studio to 17hats

Step 1.1: Copy Your Email Templates from Sprout Studio

1. Log in to your Sprout Studio account.

2. Navigate to the Email Templates section. This may be found under Settings or Communication depending on your account setup.

3. Open the email template you want to export.

4. Manually copy the content of the email, including the subject line, body text, placeholders (if any), and signature.

Step 1.2: Create a New Email Template in 17hats

1. Log in to your 17hats account.

2. Go to Documents & Emails > New Template > Email.

3. Paste your copied email content into the email body (Ctrl+V or Cmd+V).

4. If you use placeholders like {Client First Name} in Sprout Studio, update them to 17hats Tokens by clicking the Insert Tokens button (e.g., [Contact] First name).

5. Save your new template.

Step 1.3 - Save & Test

1. Review your email formatting to ensure everything looks good.

2. Save Template.

3. To test, go to your test Project and click Create New > Email and choose the template in the Templates drop down menu.

4. Click Send and check your email to make sure it looks how you want it!

That’s it! Once saved, your email template is ready to be used in Workflows and client communication within 17hats. 🚀

Step 2 - Transfer Contract Templates from Sprout Studio to 17hats

Step 2.1: Copy Your Contract Template from Sprout Studio

1. Log in to your Sprout Studio account.

2. Navigate to the Contracts section, usually found under Settings or Documents.

3. Open the contract template you wish to export.

4. Manually copy the entire content of the contract, including any placeholders, sections, and clauses you have added.

Step 2.2: Create a New Contract Template in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Contract.

3. Paste the Contract text from Sprout Studio into the 17hats Contract editor.

Step 2.3: Format & Adjust

1. Reapply any bold, italics, or underline formatting as needed.

2. Replace Sprout Studio's merge fields with 17hats Tokens by clicking the Insert Token button in 17hats.

• Example: Replace “[Client First Name]” from Sprout Studio with [contact] First name in 17hats.

3. Ensure any payment terms, scope of work, and legal clauses are accurate and match your current business needs.

Step 2.4: Add Signature Fields

1. In 17hats Contracts, the Signature Fields will be added automatically once the Contract is sent.

Step 2.5: Save & Test

1. Save your template

2. Test by going into your test Project and clicking Create New > Contract > then choose the template in the Templates dropdown menu and then save. At this point you can either send the Contract or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

Now your contract templates are successfully transferred and ready to use in 17hats! ✅✍️

Step 3 - Transfer Quote Templates from Sprout Studio to 17hats

Step 3.1: Copy Your Quote Template from Sprout Studio

1. Log in to your Sprout Studio account.

2. Navigate to the Quotes or Pricing section, usually located under Settings or Documents.

3. Open the quote template you wish to export.

4. Manually copy the entire content of the quote template, including any text, line items, and placeholders.

Step 3.2: Create a New Quote Template in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Quote.

3. Manually add the items from your Dubsado quote:

  • Standard Items for fixed-price services or products.

  • Choose One Items for package options.

  • Additional Items for optional add-ons.

4. Adjust tax settings and your payment schedule if needed.

Step 3.3: Save and Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Quote > then choose the template in the Templates dropdown menu and save. At this point you can either send the Quote or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

While the template process requires manual setup, it allows you to take full advantage of 17hats’ automation features, such as automated follow-ups and client approvals! 🚀

Step 4 - Transfer Invoice Templates from Sprout Studio to 17hats

Step 4.1: Copy Your Invoice Template from Sprout Studio

1. Log in to your Sprout Studio account.

2. Navigate to Invoices under the Sales tab.

3. Find and open the invoice template you wish to transfer.

4. Manually copy the content of the invoice template, including any line items, payment terms, and custom fields.

Step 4.2: Create a New Invoice Template in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Invoice.

3. Manually add your standard line items, descriptions, and pricing.

4. Set up taxes and discounts to match your previous structure.

5. If you used payment schedules in Sprout Studio, create a corresponding Payment Schedule in the Invoice by checking the Payment Schedule box in the Invoice after you've added at least one line item.

Step 4.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Invoice > then choose the template in the Templates dropdown menu and save. At this point you can either send the Quote or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By setting up your Invoices in 17hats, you can automate payments, send reminders, and keep everything streamlined for your business! 💰🚀

Step 5 - How to Export a Questionnaire Template from Sprout Studio to 17hats

Step 5.1: Copy Your Questionnaire Template from Sprout Studio

1. Log in to your Sprout Studio account.

2. Navigate to the Questionnaires section, usually found under Documents or Settings.

3. Open the questionnaire template you wish to export.

4. Manually copy the entire content of the questionnaire, including questions, answer fields, and any formatting.

Step 5.2: Create a New Questionnaire in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Questionnaire.

3. Manually add each question and select the appropriate response type.

Short Answer → Short Text

Long Answer → Paragraph Text

Multiple Choice → Checkbox or Choose from a List

File Upload → Request for your client to add a file

4. Arrange questions in the desired order by clicking 'Sort Questions' and dragging and dropping by the dots at the top of the question.

Step 5.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Questionnaire > then choose the template in the Templates dropdown menu and save. At this point you can either send the Questionnaire or you can click Live View and see the client view of the Questionnaire.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By moving your Questionnaires to 17hats, you can streamline your client intake process and keep everything organized in one place! 🎯📋

Moving Templates From Studio Ninja to 17hats

Studio Ninja does not offer a direct template export feature, so you’ll need to manually copy them over to 17hats. Here’s the step-by-step process:

Step 1 - Transfer Email Templates from Studio Ninja to 17hats

Step 1.1: Copy Your Email Template from Studio Ninja

1. Log in to your Studio Ninja account.

2. Navigate to the Email Templates section, usually located under the Settings or Templates tab.

3. Open the email template you wish to export.

4. Manually copy the entire content of the email, including any subject lines, body text, and special formatting.

Step 1.2: Create a New Email Template in 17hats

1. Log in to your 17hats account.

2. Go to Documents & Emails > New Template > Email.

3. Paste your copied email content into the email body (Ctrl+V or Cmd+V).

4. If you use placeholders like {Client First Name} in Studio Ninja, update them to 17hats Tokens by clicking the Insert Tokens button (e.g., [Contact] First name).

5. Save your new template.

Step 1.3 - Save & Test

1. Review your email formatting to ensure everything looks good.

2. Save Template.

3. To test, go to your test Project and click Create New > Email and choose the template in the Templates drop down menu.

4. Click Send and check your email to make sure it looks how you want it!

That’s it! Once saved, your email template is ready to be used in Workflows and client communication within 17hats. 🚀

Step 2 - Transfer Contract Templates from Studio Ninja to 17hats

Step 2.1: Copy Your Contract Template from Studio Ninja

1. Log in to your Studio Ninja account.

2. Navigate to the Contract Templates section, usually located under the Settings or Templates tab.

3. Open the contract template you wish to export.

4. Manually copy the entire content of the contract, including any clauses, terms, and placeholders.

Step 2.2: Create a New Contract Template in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Contract.

3. Paste the Contract text from Studio Ninja into the 17hats Contract editor.

Step 2.3: Format & Adjust

1. Reapply any bold, italics, or underline formatting as needed.

2. Replace Studio Ninja's merge fields with 17hats Tokens by clicking the Insert Token button in 17hats.

• Example: Replace “[Client First Name]” from Studio Ninja with [contact] First name in 17hats.

3. Ensure any payment terms, scope of work, and legal clauses are accurate and match your current business needs.

Step 2.4: Add Signature Fields

1. In 17hats Contracts, the Signature Fields will be added automatically once the Contract is sent.

Step 2.5: Save & Test

1. Save your template

2. Test by going into your test Project and clicking Create New > Contract > then choose the template in the Templates dropdown menu and then save. At this point you can either send the Contract or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

Now your contract templates are successfully transferred and ready to use in 17hats! ✅✍️

Step 3 - Transfer Quote Templates from Studio Ninja to 17hats

Step 3.1: Copy Your Quote Template from Studio Ninja

1. Log in to your Studio Ninja account.

2. Navigate to the Quotes or Proposals section, usually found under the Templates or Settings tab.

3. Open the quote template you want to export.

4. Manually copy the entire content of the quote, including all sections like services, pricing, and any placeholders.

Step 3.2: Create a New Quote Template in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Quote.

3. Manually add the items from your Studio Ninja quote:

  • Standard Items for fixed-price services or products.

  • Choose One Items for package options.

  • Additional Items for optional add-ons.

4. Adjust tax settings and your payment schedule if needed.

Step 3.3: Test & Save

1. Save your template.

2. Test by going into your test Project and clicking Create New > Quote > then choose the template in the Templates dropdown menu and save. At this point you can either send the Quote or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

While the template process requires manual setup, it allows you to take full advantage of 17hats’ automation features, such as automated follow-ups and client approvals! 🚀

Step 4 - Transfer Invoice Templates from Studio Ninja to 17hats

Step 4.1: Copy Your Invoice Template from Studio Ninja

1. Log in to your Studio Ninja account.

2. Navigate to the Invoices or Templates section, where your invoice templates are stored.

3. Open the invoice template you want to export.

4. Manually copy the entire content of the invoice, including sections like services, pricing, terms, and any placeholders.

Step 4.2: Create a New Invoice Template in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Invoice.

3. Manually add your standard line items, descriptions, and pricing.

4. Set up taxes and discounts to match your previous structure.

5. If you used payment schedules in Studio Ninja, create a corresponding Payment Schedule in the Invoice by checking the Payment Schedule box in the Invoice after you've added at least one line item.

Step 4.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Invoice > then choose the template in the Templates dropdown menu and save. At this point you can either send the Quote or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By setting up your invoices in 17hats, you can automate payments, send reminders, and keep everything streamlined for your business! 💰🚀

Step 5 - How to Export a Questionnaire Template from Studio Ninja to 17hats

Step 5.1: Copy Your Questionnaire Template from Studio Ninja

1. Log in to your Studio Ninja account.

2. Navigate to the Forms or Questionnaire section where your template is stored.

3. Open the questionnaire template you want to export.

4. Manually copy the questions and answer options from the template (you may want to copy the whole form if needed).

Step 5.2: Create a New Questionnaire in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Questionnaire.

3. Manually add each question and select the appropriate response type.

Short Answer → Short Text

Long Answer → Paragraph Text

Multiple Choice → Checkbox or Choose from a List

File Upload → Request for your client to add a file

4. Arrange questions in the desired order by clicking 'Sort Questions' and dragging and dropping by the dots at the top of the question.

Step 5.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Questionnaire > then choose the template in the Templates dropdown menu and save. At this point you can either send the Questionnaire or you can click Live View and see the client view of the Questionnaire.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By moving your Questionnaires to 17hats, you can streamline your client intake process and keep everything organized in one place! 🎯📋

Moving Templates From Táve to 17hats

Táve does not offer a direct template export feature, so you’ll need to manually copy them over to 17hats. Here’s the step-by-step process:

Step 1 - Transfer Email Templates from Táve to 17hats

Step 1.1: Copy Your Email Template from Táve

1. Log in to your Táve account.

2. Navigate to the Emails or Email Templates section, where your template is stored.

3. Open the email template you want to export.

4. Manually copy the content of the email template, including subject lines, body content, and any placeholders (variables like client name, project info, etc.).

Step 1.2: Create a New Email Template in 17hats

1. Log in to your 17hats account.

2. Go to Documents & Emails > New Template > Email.

3. Paste your copied email content into the email body (Ctrl+V or Cmd+V).

4. If you use placeholders like {Client First Name} in Tave, update them to 17hats Tokens by clicking the Insert Tokens button (e.g., [Contact] First name).

5. Save your new template.

Step 1.3 - Save & Test

1. Review your email formatting to ensure everything looks good.

2. Save Template.

3. To test, go to your test Project and click Create New > Email and choose the template in the Templates drop down menu.

4. Click Send and check your email to make sure it looks how you want it!

That’s it! Once saved, your email template is ready to be used in Workflows and client communication within 17hats. 🚀

Step 2 - Transfer Contract Templates from Táve to 17hats

Step 2.1: Copy Your Contract Template from Táve

1. Log in to your Táve account.

2. Navigate to the Contracts or Templates section where your contract templates are stored.

3. Open the contract template you want to export.

4. Manually copy the contract content, including any placeholders, terms, conditions, and signatures.

Step 2.2: Create a New Contract in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Contract.

3. Paste the Contract text from Tave into the 17hats Contract editor.

Step 2.3: Format & Adjust

1. Reapply any bold, italics, or underline formatting as needed.

2. Replace Tave's merge fields with 17hats Tokens by clicking the Insert Token button in 17hats.

• Example: Replace “[Client First Name]” from Tave with [contact] First name in 17hats.

3. Ensure any payment terms, scope of work, and legal clauses are accurate and match your current business needs.

Step 2.4: Add Signature Fields

1. In 17hats Contracts, the Signature Fields will be added automatically once the Contract is sent.

Step 2.5: Save & Test

1. Save your template

2. Test by going into your test Project and clicking Create New > Contract > then choose the template in the Templates dropdown menu and then save. At this point you can either send the Contract or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

Now your contract templates are successfully transferred and ready to use in 17hats! ✅✍️

Step 3 - Transfer Quote Templates from Táve to 17hats

Step 3.1: Copy Your Quote Template from Táve

1. Log in to your Táve account.

2. Navigate to the Quotes or Templates section where your quote templates are stored.

3. Open the quote template you want to export.

4. Manually copy or take note of the content of the quote, including the sections for pricing, services, terms, and any placeholders.

Step 3.2: Create a New Quote in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Quote.

3. Manually add the items from your Tave quote:

  • Standard Items for fixed-price services or products.

  • Choose One Items for package options.

  • Additional Items for optional add-ons.

4. Adjust tax settings and your payment schedule if needed.

Step 3.3: Test & Save

1. Save your template.

2. Test by going into your test Project and clicking Create New > Quote > then choose the template in the Templates dropdown menu and save. At this point you can either send the Quote or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

While the template process requires manual setup, it allows you to take full advantage of 17hats’ automation features, such as automated follow-ups and client approvals! 🚀

Step 4 - Transfer Invoice Templates from Táve to 17hats

Step 4.1: Copy Your Invoice Template from Táve

1. Log in to your Táve account.

2. Navigate to the Invoices or Templates section where your invoice templates are stored.

3. Open the invoice template you want to export.

4. Manually copy the content of the invoice, including line items, services, terms, and any placeholders.

Step 4.2: Create a New Invoice in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Invoice.

3. Manually add your standard line items, descriptions, and pricing.

4. Set up taxes and discounts to match your previous structure.

5. If you used payment schedules in Tave, create a corresponding Payment Schedule in the Invoice by checking the Payment Schedule box in the Invoice after you've added at least one line item.

Step 4.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Invoice > then choose the template in the Templates dropdown menu and save. At this point you can either send the Quote or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By setting up your invoices in 17hats, you can automate payments, send reminders, and keep everything streamlined for your business! 💰🚀

Step 5 - How to Export a Questionnaire Template from Táve to 17hats

Step 5.1: Copy Your Questionnaire Template from Táve

1. Log in to your Táve account.

2. Navigate to the Questionnaires or Forms section where your questionnaire templates are located.

3. Open the questionnaire template you want to export.

4. Manually copy the text and questions from the questionnaire, ensuring you include any instructions, multiple-choice options, and formatting you want to carry over.

Step 5.2: Create a New Questionnaire in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Questionnaire.

3. Manually add each question and select the appropriate response type.

Short Answer → Short Text

Long Answer → Paragraph Text

Multiple Choice → Checkbox or Choose from a List

File Upload → Request for your client to add a file

4. Arrange questions in the desired order by clicking 'Sort Questions' and dragging and dropping by the dots at the top of the question.

Step 5.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Questionnaire > then choose the template in the Templates dropdown menu and save. At this point you can either send the Questionnaire or you can click Live View and see the client view of the Questionnaire.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By moving your Questionnaires to 17hats, you can streamline your client intake process and keep everything organized in one place! 🎯📋

Moving Templates From Any Other Platform/CRM to 17hats

Most platforms/CRMs do not offer a direct template export feature, so you’ll need to manually copy them over to 17hats. Here’s a fairly generic step-by-step process which should work in most instances:

Step 1 - Transfer Email Templates from Another Platform/CRM to 17hats

Step 1.1: Export Email Templates from [Platform/CRM Name]

1. Log in to your [Platform/CRM Name] account.

2. Go to the Email Templates or Automation section (the name may vary depending on the platform).

3. Locate the email template(s) you want to export.

4. Open the template you wish to export and either:

• Copy the content manually (by highlighting the email body, subject line, and other sections), or

• If the platform offers an export feature, download the template in an exportable format (such as CSV, HTML, or a similar format).

Step 1.2: Create the email in your 17hats Account

1. Log in to your 17hats account.

2. Go to Documents & Emails > New Template > Email.

3. Paste your copied email content into the email body (Ctrl+V or Cmd+V).

4. If you use placeholders like {Client First Name} in your previous CRM, update them to 17hats Tokens by clicking the Insert Tokens button (e.g., [Contact] First name).

5. Save your new template.

Step 1.3 - Save & Test

1. Review your email formatting to ensure everything looks good.

2. Save Template.

3. To test, go to your test Project and click Create New > Email and choose the template in the Templates drop down menu.

4. Click Send and check your email to make sure it looks how you want it!

That’s it! Once saved, your email template is ready to be used in Workflows and client communication within 17hats. 🚀

Step 2 - Transfer Contract Templates from Another Platform/CRM to 17hats

Step 2.1: Export Contract Templates from [Platform/CRM Name]

1. Log in to your [Platform/CRM Name] account.

2. Navigate to the Contract Templates section (this might also be called “Documents,” “Contracts,” or “Templates”).

3. Locate the contract template(s) you wish to export.

4. Open the contract template, and depending on the platform:

Copy the content manually (highlight the contract text, terms, and clauses).

• If available, download the contract in a file format such as PDF, Word, or another exportable format.

Step 2.2: Log in to Your 17hats Account

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Contract.

3. Paste the Contract text from your previous CRM into the 17hats Contract editor.

Step 2.3: Format & Adjust

1. Reapply any bold, italics, or underline formatting as needed.

2. Replace your previous CRM's placeholders with 17hats Tokens by clicking the Insert Token button in 17hats.

• Example: Replace “[Client First Name]” from your previous CRM with [contact] First name in 17hats.

3. Ensure any payment terms, scope of work, and legal clauses are accurate and match your current business needs.

Step 2.4: Add Signature Fields

1. In 17hats Contracts, the Signature Fields will be added automatically once the Contract is sent.

Step 2.5: Save & Test

1. Save your template

2. Test by going into your test Project and clicking Create New > Contract > then choose the template in the Templates dropdown menu and then save. At this point you can either send the Contract or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

Now your contract templates are successfully transferred and ready to use in 17hats! ✅✍️

Step 3 - Transfer Quote Templates from Another Platform/CRM to 17hats

Step 3.1: Export Quote Templates from [Platform/CRM Name]

1. Log in to your [Platform/CRM Name] account.

2. Navigate to the Quote Templates section (this may also be called “Estimates,” “Proposals,” or “Quotes”).

3. Locate the quote template(s) you wish to export.

4. Open the quote template, and depending on the platform:

Copy the content manually (highlight the text, itemized lists, and pricing details).

• If available, download the quote in a file format like PDF, Word, or another exportable format.

Step 3.2: Create your Quote template in 17hats

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Quote.

3. Manually add the items from your previous CRM's quote:

  • Standard Items for fixed-price services or products.

  • Choose One Items for package options.

  • Additional Items for optional add-ons.

4. Adjust tax settings and your payment schedule if needed.

Step 3.3: Test & Save

1. Save your template.

2. Test by going into your test Project and clicking Create New > Quote > then choose the template in the Templates dropdown menu and save. At this point you can either send the Quote or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

While the template process requires manual setup, it allows you to take full advantage of 17hats’ automation features, such as automated follow-ups and client approvals! 🚀

Step 4 - Transfer Invoice Templates from Another Platform/CRM to 17hats

Step 4.1: Export Invoice Templates from [Platform/CRM Name]

1. Log in to your [Platform/CRM Name] account.

2. Navigate to the Invoice Templates section (sometimes labeled “Invoices,” “Billing,” or “Payments”).

3. Locate the invoice template(s) you wish to export.

4. Open the invoice template, and depending on the platform:

Copy the content manually (this includes the layout, itemized list, and any pricing information).

• If available, download the invoice in a file format like PDF, Word, or another exportable format.

Step 4.2: Log in to Your 17hats Account

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Invoice.

3. Manually add your standard line items, descriptions, and pricing.

4. Set up taxes and discounts to match your previous structure.

5. If you used payment schedules in your previous CRM, create a corresponding Payment Schedule in the Invoice by checking the Payment Schedule box in the Invoice after you've added at least one line item.

Step 4.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Invoice > then choose the template in the Templates dropdown menu and save. At this point you can either send the Quote or you can click Live View and see the client view of the Contract.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By setting up your invoices in 17hats, you can automate payments, send reminders, and keep everything streamlined for your business! 💰🚀

Step 5 - How to Export a Questionnaire Template from Another Platform/CRM to 17hats

Step 5.1: Export Questionnaire Templates from [Platform/CRM Name]

1. Log in to your [Platform/CRM Name] account.

2. Navigate to the Questionnaire Templates section (sometimes labeled “Forms,” “Surveys,” or “Client Intake”).

3. Locate the questionnaire template(s) you wish to export.

4. Open the questionnaire template and:

Copy the content manually, including all questions, fields, and any instructions.

• If the platform allows, download the questionnaire as a file (e.g., PDF, Word, CSV) for reference.

Note: Some platforms might have options for exporting questionnaire data, but most will require manual copying if you’re exporting the template itself.

Step 5.2: Create your Questionnaire in your 17hats Account

1. Log in to 17hats.

2. Go to Documents & Emails > New Template > Questionnaire.

3. Manually add each question and select the appropriate response type.

Short Answer → Short Text

Long Answer → Paragraph Text

Multiple Choice → Checkbox or Choose from a List

File Upload → Request for your client to add a file

4. Arrange questions in the desired order by clicking 'Sort Questions' and dragging and dropping by the dots at the top of the question.

Step 5.3: Save & Test

1. Save your template.

2. Test by going into your test Project and clicking Create New > Questionnaire > then choose the template in the Templates dropdown menu and save. At this point you can either send the Questionnaire or you can click Live View and see the client view of the Questionnaire.

3. If applicable, attach it to a Workflow to be sent automatically at the right stage of your process.

By moving your Questionnaires to 17hats, you can streamline your client intake process and keep everything organized in one place! 🎯📋


Next Step: Advanced Features

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