You can sync multiple emails addresses to the email settings page, meaning, all Incoming Email to those email addresses will be "combed through" looking for any project/contact related emails to pull into 17hats:
Email Settings:
If an email is sent to either of these email addresses from a contact with a project in 17hats, the email will sync to that contact's project, (and the dashboard, if this setting is turned on).
You can then reply to those emails from within 17hats and they will always send from your "Outgoing Mail Server" email.
Please note: You can use the 17hats Outgoing Server, if more then 1 email address is needed to be used to send email from 17hats.
Want to learn more about using the 17hats server with your users? Read more by clicking the button below:
* This feature may not be available on all plan types.
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As always, feel free to reach out via Live Chat if you still have any remaining questions and we'll be happy to help out!