All Collections
How to use a "Pause" item in my workflow?
How to use a "Pause" item in my workflow?
Travis avatar
Written by Travis
Updated over a week ago

In your workflows you may want to pause your workflow at certain points.  

The workflow will not continue, after a pause item is activated, until you tell it to. Pauses are similar to To-do's,  in that, when they are "due" they will appear as something to check off to complete. *Note: Pauses will not appear on your calendar.

To add a pause click on "Add", and then "Pause":

When setting the "Due Date", you will have the option to select how many days before (or after) the pause is due in relationship to the workflow being activated, the base date, or dependent on the previous item in the workflow.

The "When Done" field is used to trigger a specific action such as sending an email, questionnaire, invoice, etc.. once the pause has been completed. 

Depending on your selection here, you will be able to choose from the related templates and prompts (such as giving you the option to approve prior to sending or to send automatically).

KeywordSearch: Workflow Item, Automating, Workflow Page, Pause, Workflow

Did this answer your question?