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Enable Link using 17hats Payments
Enable Link using 17hats Payments
Jennifer Ann avatar
Written by Jennifer Ann
Updated over a week ago

Your clients can quickly pay Invoices using Link through 17hats Payments. This one-click payment method uses payment methods stored in your client'sLink Account. Read more about Link here.


How it works

1.) Enable Link in 17hats

Navigate to Account Settings --> Invoice Options.

Scroll down and enable the "Link" checkbox.

Link is now enabled.

2.) When you send an Invoice to a client with Online Payments enabled, your clients will click on the Pay Invoice option in the top right corner of the Invoice.

3.) Your clients will see Link as an option when the payment window opens.

If your clients have never used Link before, they may save their payment information with Link by checking the payment box.

If your clients have used Link before, they will see payment information previously saved with Link as a payment option.

If a client is having an issue using Link, they need to contact Link’s support with any questions. In the meantime, they can pay their invoice normally with a credit card.


Frequently Asked Questions:

Q: Is saving a card with Link the same as saving a card to 17hats?

A: No, if your clients would like to use Card Saving and Automatic Payments in 17hats, they will need to save the card in 17hats using the “Remember this card for future payments” checkbox

Q: Where does the money go when my clients pay with Link?

A: Link is enabled through 17hats Payments, so payments are processed using 17hats Payments.

Q: My client doesn’t see Link as an option.

A: Make sure your client has an email address entered on their Contact Form in 17hats. If they do and your client still isn’t seeing Link, please have your client contact Link directly.

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