17hats offers the ability to take credit card and ACH payments online. Accepting payments online will result in being paid more quickly and allow you to charge more for your services.
Fees
Credit card processing fee: 2.9% + $0.30 per transaction
ACH (e-check) processing fee: 0.80% +$1.50 per transaction (capped at $6.50 per transaction)
Examples:
A client pays $100 by credit card
Sent to your bank: $96.80
Stripe fees: $3.20
A client pays $100 by ACH (e-check)
Sent to your bank: $96.80
Stripe fees: $2.30
A client pays $1,000 by credit card
Sent to your bank: $970.70
Stripe fees: $29.30
A client pays $1,000 by ACH (e-check)
Sent to your bank: $993.50
Stripe fees: $6.50
For a full breakdown of Stripe's processing fees, click here for credit card related fees and here for ACH related fees.
Note: Previously available 17hats plans contained varied pricing as listed below:
Free CRM 5% + $0.30
Essentials (Level One) - 4% +$0.30
Standard (Level Two), Premier (Level Three), and Founding Member - 2.9% + $0.30
How to connect to Stripe
1.) Navigate to Account Settings → Invoice Options
2.) Select either "Create New Account" or "Connect an Existing Account" in the top right corner of the "Stripe" section at the bottom of the page.
2.A) "Create New Account"
If you need to create a new Stripe Account, you'll want to select "Create New Account". Once selected, you will be redirected to the Stripe setup page. 17hats Payments partners with Stripe to provide secure and easy payment processing. By law, Stripe must complete a KYC (Know Your Customer) survey for every business that signs up with them. This involves completing in-depth reviews of every business, including what you're selling, how you intend to sell it, your own description of your products and services, your website, and several other details. The information you provide is reviewed internally by Stripe to ensure it complies with their services agreement. If Stripe needs further information, they'll get in touch with you.
When you connect with Stripe, you’ll be required to provide your business and bank details, and you will set up your credit card statement details. Credit card statement details appear on your client’s credit card statements.
After completing the registration form, you will be taken back to 17hats as your activation is completed.
2.B) "Connect an Existing Account"
If you would like to connect to an existing Stripe Account, you'll want to select "Connect an Existing Account". Once selected, you will be redirected to Stripe's "connect" page where you will be asked to provide your login credentials.
After connecting your Stripe Account, you will be taken back to 17hats.
Accessing your 17hats Payment account
Under Account Settings → Invoice Options, you can manage your Stripe account options. The “Manage My Account” button allows you to update your Stripe account details, such as business phone number.
The “Payments Dashboard” button takes you directly to your Stripe dashboard. Here you can view transaction details, review balances, look at reports, and more.
Invoice options with Stripe
Invoice options such as tips, save card data and automatic payments are available with Stripe. All can be turned on by going to Account Settings → Invoice Options.
FAQs:
Q: I have multiple brands. How does Stripe work with each brand?
A: You can choose which brands are connected to Stripe. You can connect multiple brands to one Stripe account or have separate Stripe accounts for each brand.
Q: Will payments made with Stripe automatically update in the Bookkeeping section of 17hats?
A: Yes, they will automatically port into the bookkeeping section.