If you would like to change the login email or password to your 17hats account you can do so within your Account Settings Page. 

To update your login email or password click the gear icon to get to your account settings.

Once there, click the "Change My Login" tab which is listed under the "admin" header.

A pop-up will then appear so you can update your email address or password.  Keep in mind, this will only update your own login information. If you have Users added to your account their login information will not be changed. 

Changing your Login Email Address

If you're changing your login email address, you'll replace the current login email address with the updated address in the "Login" field. 

You will then need to include your current password that was used for your previous login email. If you do not wish to update your password, simply type in the same password within the "New Password" and "Re-Type Password" fields. 

Once you click save, your login email address will be updated and your password will remain the same. 

Changing Your Password

If you're changing your password only keep the login email address that appears when the "Change My Login" pop-up appears. 

Then enter in your current password and add your new password within the "New Password" and "Re-Type Password" fields. Once you click save, your password will be changed, but your login email address will remain. 

You can also change your password using the "Password Reset Link" on the login page, or click here. An email will be sent to the email address listed in your Account Settings page where you can then update your password. 


Other questions? Reach out to our Business Support Team via Live Chat or Email Monday through Friday 7am-4pm PST. 

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