If you would like to change the login email or password to your 17hats account you can do so within your Account Settings Page. 

To update your login email, click the gear icon to get to your Account Settings:

  • Once there, click the "Change My Login" link under the Admin header:

  • A pop-up will appear with fields to update your email address or password (keep in mind, this will only update your own login information. If you have Users added to your account their login information will not be changed):

Changing your Login Email Address

To change only your login email address, replace the current Login with the email address you'd like to log in with, and enter your current password in all three Password fields.

Changing Your Password

To change only your password, leave the Login field as it is. Enter your current password in the Current Password field, and type your new password in the New Password and Re-Type Password fields. Once you click save, your password will be changed, but your login email address will remain the same.

You can also change your password using the "Password Reset Link" on the login page, or click here. A password reset email will be sent to the email address you have entered on your Account Settings page.

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Other questions? Reach out to our Business Support Team via Live Chat or Email Monday through Friday 7am-4pm PST. 

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