Skip to main content
All CollectionsWorkflowsFAQs
Why is the "Review" Button Not Working in my Workflow?
Why is the "Review" Button Not Working in my Workflow?
Travis avatar
Written by Travis
Updated over a week ago

If you notice that a document step in your workflow has a "Review" button, that when clicked on, does nothing/maps to a blank page, follow these steps:

1.) In the Workflow template, is there a template selected for this step?

  • If yes, move on below. If no, select a template, and head back to your project page to make sure to edit and select a template for their step (Review button should work now)

2.) Was this document deleted on your project page at one time?

  • Note: Action steps in workflows directly link to a particular document/document URL. If at any point this is deleted, it will not create a new document, and will map to a blank page. 

  • If you have deleted the document, you will need to delete the step from your workflow, and add a new step (Action Item) for this template to be created, making sure to drag it to the place in your workflow it is needed. 

  • Note: You can also add the document to the project page directly, and send it directly to your client. But this document will not be tied to your workflow anymore. 

Keywords: workflow, review, review button, documents, template, delete, action item

Did this answer your question?