17hats integrates with four online payment merchants: Stripe, Paypal*, Square, and Authorize.net*. Depending on what plan you have, not all options may be available. For users who prefer Square, click here.
The payment merchant you connect with will have a fee per transaction. This is typically 2.9% + $0.30 per transaction, but may be different depending on your location.
ACH Payments through Stripe typically cost 0.80% and are capped at $5, with no monthly fees or verification fees. This is paid directly to Stripe (your merchant account) as their processing fees.
Connecting your Online Payment Merchant
To connect an online payment merchant, first create an account with the merchant of choice. You will need your account information to proceed with connecting to 17hats.
Once done, head back to 17hats and access the payment merchant options by going to Account Settings > Invoice Options.
To connect the merchant of your choice, click the "Activate" or "Connect" button and enter the login credentials for your merchant account.
*Please note you may only have a single merchant account connected at any one given time.
Each payment provider sets their own limit on the transaction amount they accept.
Credit Card: The only limit to the maximum amount you can charge a customer is a technical one. The amount value supports up to eight digits (e.g., a value of 99999999 for a USD charge of $999,999.99).
ACH (Stripe): A limit of $2,000 USD per transaction while the user establish their account history with Stripe. If you would like to discuss increasing this limit sooner, please contact Stripe Support.
Square has a per transaction limit of $50,000. If you'd like to accept individual transactions above $50,000 each, you'll need to split the payment into multiple installments.
Paypal* caps their transaction amounts at $10,000.
Authorize.net*, limits their transaction size to $100 and the monthly volume limit for eCheck is $5000. To increase those amounts, please contact Authorize.net support team.
*Please note, the bank or credit card provider of your use may have additional limits for the amount your client can pay at a given time.
As always, feel free to reach out via Live Chat if you still have any remaining questions and we'll be happy to help out!
*This feature may not be available in all plans.
Keywords: Payment Options, Integrated Payment, Merchant Accounts, Setup Online Payments, Online Payment Options