Q: Why do I need to fill my Greetabl account with credit?

If you are automating the sending of your gifts, you do not want to stop and have to pay each time. By adding credit to your account, every time a gift is sent, we will deduct that amount from your credit. This will allow you to fully automate your client gift sending. 


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Q: How do I fill my Greetabl account with credit?

Load your account with credit to use on your gifts at www.greetabl.com/17hats. You are able to fill your account in $100, $500 and $1,000 increments.


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Q: How can I view how much credit I have left?

You will be able to see your credit balance in your Greetabl.com account page under Credit.

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Q: How do I use my credit in 17hats?

As you place orders through your 17hats account, the credit from each order will be deducted from your balance. 


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Q: Can I automatically refill my credits when they run low?

At this time, you will need to manually refill credit yourself at www.greetabl.com/17hats


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Q: Can I use promo codes on my 17hats Greetabl purchases?

At this time, you cannot use discount codes on your 17hats purchases. Occasionally, 17hats and Greetabl will offer a special deal or sale that you can use on your purchase of credits. Tune into webinars and keep up with emails to know the latest!


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Q: Can I get a refund?

Due to the nature of the product, Greetabl does not offer refunds on purchases. The Greetabl policy instead is “Love It Or The Next One’s On Us” – which means we will reship your order or give you credit for another order if you were not totally satisfied!


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Q: Do my regular Greetabl credits work for 17hats orders?

Yes, you will be able to spend all of your credits at 17hats.

Orders purchased on Greetabl.com earn 10% back in credits on each purchase of non-digital products, excluding gift cards. If you earn credit this way, or are awarded it from the Greetabl Customer Happiness team, this credit will work within 17hats.

17hats credit will work towards your purchases at Greetabl.com if you choose to use them there as well.

Do I earn the 10% back credit on my orders placed through 17hats?

No, you do not.

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