How to clear 17hats cookies from your web browser

How do I clear my web browser's cookies?

About cookies, cache, and history

Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (including any images) from the remote web site each time you click the "Back" or "Forward" buttons. It's typically not necessary to clear your browser's cache as most modern browsers manage this for you automatically.

A cookie is a file created by a web browser, at the request of a web site, that is then stored on a computer. These files typically store user-specific information such as selections in a form, shopping cart contents, or authentication data. 17hats uses cookies to keep track of "where you are" in the app, and "who you are" (e.g. which User you're logged in as). Browsers will normally clear cookies that reach a certain age, but clearing them manually will often resolve strange behaviours you see in web apps like 17hats. This trick works outside of 17hats too! Next time you're having a strange problem on a website that you haven't seen before, try clearing your browser's cookies, reload the page, and see if the problem is fixed. Some browsers allow you to clear cookies from specific websites - this is helpful to avoid getting logged out of everything when you clear cookies (the instructions below note when this is possible).

A browser's history is a log of sites that you visit. When you press a browser's Back button, you are moving back one entry in the history log. There's not normally a functional reason to clear your browser's history, but you may want to occasionally clear it manually for privacy reasons.

For instructions on clearing your browser's cookies, please find your browser in the list below:

Google Chrome (latest)

Google's instructions can be found here: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop#zippy=%2Cdelete-cookies-from-a-site
Copy and paste this address into your URL bar and press Enter: chrome://settings/content/all?searchSubpage=17hats.com (tested and working as of 23/JAN/2026)

Then click the "Remove all shown" button in the top right, beneath the search box:
Clearing cookies using this method will ensure you don't get logged out of any other websites.

Mozilla Firefox (latest)

Mozilla's instructions can be found here: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Copy and paste this address into your URL bar and press Enter: about:preferences#privacy (tested and working as of 23/JAN/2026)
Scroll down until you see the "Manage browsing data..." button under Cookies and Site Data:

Type "17hats" into the search, and click "Remove All Shown":

Then click "Save Changes" to bring up the confirmation dialogue, and confirm you want to Remove the cookies:

Firefox 3.5 and above for Mac OS X

From the Tools menu, select Clear Recent History.
From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
Click the down arrow next to "Details" to choose which elements to clear. Click Clear Now.

Firefox 3.5 and above for Windows

From the Tools menu, select Clear Recent History. Alternatively, in Firefox 4 and above, you can also click the orange Firefox button, and then select Clear Recent History from the History menu.
From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.

Microsoft Edge

Microsoft's instructions can be found here: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d#bkmk_deletecookiesfromaspecificwebsite
Copy and paste this address into your URL bar in Edge, and press enter: edge://settings/privacy/cookies/AllCookies?searchSubpage=17hats.com (tested and working as of 23/JAN/2026)
You should see the following page with your 17hats.com cookies listed; click "Remove all shown":

Internet Explorer 9, 10, 11

Click Tools (via the "Gear" icon) > safety > delete browsing history
Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History:
Click Delete

Safari

Apple's instructions can be found here: https://help.apple.com/safari/mac/8.0/en.lproj/sfri11471.html
In the upper left hand side of your screen, Click Safari
From the menu, select the "clear history" option that appears and select "all history".
As of Safari 5.1, Remove all website data covers both cookies and cache.

Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)

To clear cache and cookies:
From the home screen, tap Settings, and then tap Safari.
At the bottom of Safari's settings screen, tap the buttons for Clear Cookies and Clear Cache. To confirm, tap Clear Cookies or Clear Cache again.
To clear history:
From the home screen, tap Safari.
At the bottom of the screen, tap the Bookmarks icon.
In the lower left, tap Clear.
Tap Clear History.

Android

To clear cache, cookies, or history:
Start your browser.
Tap Menu, and then tap More.
Select Settings.
Under "Privacy settings", select Clear cache, Clear history, or Clear all cookie data as appropriate, and then tap OK to accept (or Cancel to cancel) the deletion.