Skip to main content

Account Preference - Default Brand

Default Brand Settings

Written by Amanda Rae

Managing more than one business in 17hats? Every login starts with the same extra step: choosing which Brand you want to work in. The Default Brand setting removes that step. Pick the Brand you use most, and 17hats takes you straight there the next time you log in.

A 17hats banner headlined 'Log in straight to your default brand', with a green-outlined close-up of the Default Brand field set to Northbound Coaching above the full Account Preferences screenshot, beside a photo of a smiling woman typing at her desktop computer.

What the Default Brand Setting Does

When you have more than one 17hats Brand, logging in normally means picking a Brand before you can start working. Setting a Default Brand tells 17hats which one to open automatically.

You still have full access to your other Brands. Use the Brand switcher in the top right corner of your 17hats Account to move between them whenever you need to.

It is a small change that saves a click every single time you log in.

Before you get started

  • You need more than one Brand on your account for this setting to be useful.

  • Decide which Brand you work in most often. That is the one to set as your Default Brand.

How to set your Default Brand

  1. Click the gear icon in the top right corner to go to Account Settings.

  2. From My Account, scroll down to Brand Preferences

  3. Find the Default Brand field.

  4. Select the Brand you want 17hats to open at login.

The 17hats Account Preferences page for Northbound Coaching, on a computer

Switching Brands after login

Setting a Default Brand does not lock you into one business. Once you are logged in, use the Brand switcher in the top right corner of your account to jump to another Brand.

Wrapping up

Your Default Brand is a one-minute setup that pays off every day. Choose the Brand you live in most, save it, and let 17hats open right where you work.

FAQs

Can I change my Default Brand later?
Yes. Return to the Default Brand field in your account settings and choose a different Brand.

Will this stop me from working in my other Brands?
No. Your other Brands stay available. Use the Brand switcher in the top right corner to move between them.

Does this setting change anything my Contacts see?
No. The Default Brand setting controls which Brand opens when you log in. It does not change your client-facing documents, emails, or Client Portal.

I only have one Brand. Do I need this?
No. This setting is built for account owners who manage more than one Brand from a single master login.

Where do I customize logos, colors, and fonts for a Brand?
That lives on the Brand Preferences page under Account Settings, in the Logo, Colors & Fonts, and Text tabs.

Other questions? Reach out to our Business Support Team via Live Chat or Email Monday through Friday 7am–4pm PST.

Did this answer your question?