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Notification History Alerts

Use Notification History to get back to recent updates like new leads, signed contracts, paid invoices, answered questionnaires, bookings, and other account activity.

Written by Jennifer Ann

Use Notification History to get back to recent updates like new leads, signed contracts, paid invoices, answered questionnaires, bookings, and other account activity.

How to Open Notification History

  1. Log in to your 17hats account.

  2. Click the bell icon in the top-right corner.

  3. Your recent notifications will open in a dropdown list.

Unread notifications show with a red badge on the bell icon. Once notifications are marked as read, the red badge will go away.

What You Can Do From Notification History

From the notification dropdown, you can:

  • Click a notification to open the related item.

  • Mark all notifications as read.

  • Remove a single notification by clicking the X.

  • Clear all notifications from your list.

How Notifications Work Across Brands

If you have access to more than one brand, your notification history can include notifications from multiple brands. When you click a notification from another brand, 17hats will switch you to that brand and open the related item.

How Notifications Work for Team Members

Notification History is tied to each person’s login. This means each user has their own notification list.

For example, if an Account Owner clears their notifications, that does not clear notifications for an Admin or Team Member. Each person can mark, remove, or clear their own notifications.

Team Members will only see notifications for items they have permission to access.

Things to Know

Notification History shows recent notifications only. It is meant as a quick way to return to recent account activity, not as a permanent archive.

Some notifications may open a general area of 17hats instead of a specific tab or filtered view. For example, a booking notification may open the Bookings section, where you can review the related booking.

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